Wilmington, NCDiscovery is free

How an Ease engagement works: five stages, three of them free.

Five stages. Three of them are free. You don’t pay until there’s something concrete to build, and you don’t keep paying after we hand it off — unless you want it to keep getting better.

Answer a few questions. Get a clearer view of where AI can actually help your business.

Ease runs a five-stage engagement. The first three stages — discovery, review, and discussion — are free. Discovery is a 15-minute AI-led conversation you can have whenever and wherever; the Ease team reviews it and sends an opportunity report within three business days. If you choose to build, the implementation fee is fixed and scoped per engagement before work starts. After launch, an optional monthly subscription maintains and optimizes the system as AI evolves.

  1. 01

    Discovery

    Free

  2. 02

    Review & Report

    Free

  3. 03

    Discussion

    Free

  4. 04

    Build

    Paid

  5. 05

    Maintain

    Paid

The five stages: free until it’s worth paying for, predictable when it isn’t.

The first three stages cost nothing. You only pay when there’s a real, scoped system to build — and you only keep paying if you want it to keep evolving.

  1. Stage 01Free

    Discovery

    A 15-minute chat with our AI. You pick the time, the place, the pace.

    Our AI asks about your business, your manual work, the tools you use, and what’s slowing you down. No appointment. No human in the loop. Have it whenever — couch at 9 p.m., between jobs, in the car at lunch.

    Who
    You and Ease’s AI
    When
    Whenever you have 15 minutes
    Cost
    Free

    You leave withA complete transcript of your chat, captured for the Ease team to review.

  2. Stage 02Free

    Review & Report

    Our team reads every word and writes you a real plan — within three business days.

    We read your transcript end-to-end, score the AI and automation opportunities by impact and effort, and write the opportunity report up in plain English. It’s a ranked map of where AI fits — not a 90-day roadmap or a vendor pick. Strategy work is paid; this report is yours, free, with no upsell.

    Who
    The Ease team (humans)
    When
    Within 3 business days of your discovery
    Cost
    Free

    You leave withYour opportunity report, sent to your inbox. It’s yours to keep — even if you never work with us.

  3. Stage 03Free

    Discussion

    A working call to pressure-test the report. Optional, free, no pitch.

    Push back on anything in the report that doesn’t fit. Talk timeline, scope, and what to start with. We’ll be honest about what we can and can’t do, and where another partner might fit better.

    Who
    You and someone from Ease
    When
    Whenever you’re ready — if you’re ready
    Cost
    Free

    You leave withA clear sense of whether to proceed, plus a rough scope and price if you do.

  4. Stage 04 Fixed fee, scoped per engagement

    Build

    We deliver the engagement on a fixed fee, agreed before any work starts.

    Strategy first — we write the 90-day roadmap, pick the vendors, and design the change plan. Then we build what we agreed to: real working systems running in your business, not prototypes. The price is fixed before any work starts and only moves if the scope does.

    Who
    Ease’s implementation team
    When
    On the timeline you scope with us
    Cost
    Fixed fee, scoped per engagement

    You leave withWorking systems running in your business, plus documentation your team can hand off or extend.

  5. Stage 05 Monthly subscription

    Maintain

    Optional monthly subscription. Your systems keep working — and keep getting better.

    AI changes fast. Your systems shouldn’t break with it. We monitor what’s live, swap in better models when they outperform, and tighten workflows as your business changes. No surprise bills.

    Who
    Ease, ongoing
    When
    After launch, month to month
    Cost
    Monthly subscription

    You leave withOperational continuity. The systems you paid to build keep getting more valuable, not less.

The model is the message.

Most consulting asks you to pay before you’ve seen proof. We flipped it. AI runs the discovery because patient, structured interviewing is what AI is genuinely good at — and because it lets you do it on your schedule.

Humans write the opportunity report for free, so by the time we ask you for a dollar you already have something useful in your inbox. The strategy itself — roadmap, vendor picks, change plan — is paid work, because judgment and prioritization are real labor and shouldn’t be given away. The monthly subscription exists because static deliverables decay; we’d rather build something that gets better with time.

Stage 01 starts here. The first stage takes 15 minutes and costs nothing. The next move is yours.

Have the chat whenever and wherever — on your couch, between jobs, in the car at lunch. Your opportunity report lands within three business days. From there, you decide whether to keep going. We won’t chase you.

Find where AI fits in your business →Answer a few questions. Get a clearer view of where AI can actually help your business.

What people ask before they start.

More? The full FAQ has them.

Read the full FAQ →

Is the discovery really free? What’s the catch?

No catch. Stages 01 through 03 — discovery, review, and discussion — cost nothing. We invest the time up front because the only way to know whether we’re a fit is to do real work together. If we’re not a fit, you walk with the report anyway.

What does the implementation fee look like?

Fixed fee, scoped per engagement. The number depends on the size and shape of the build — a single-workflow automation looks very different from a full operations redesign. You see the price before any work starts, and the price doesn’t move unless the scope does.

What does the monthly subscription actually cover?

Monitoring of what’s live, model updates as the underlying AI improves, tightening workflows as your business changes, and adding to the system as we learn what’s working. It’s scoped to what you have running, so the price is predictable.

Can I cancel the monthly?

Yes. The subscription is month to month. If you ever decide to bring maintenance in-house, we hand over clean documentation and the systems keep running.

Do I have to do all five stages?

No. The first three are free, so you can stop after any of them with no cost. Many people stop after the report — they have the plan they came for, even if they execute it themselves.

How is this different from a regular consulting engagement?

Regular consulting bills you to gather information and hand you a deck. We bill you to write the strategy and build the systems it describes. The discovery and report stages are free so you have proof before you spend a dollar — the strategy and the build are paid because that’s where the real work happens. The monthly stage exists so the systems don’t decay the second we leave.

Step 1 of 5 · Discovery